WARNING ! Dont go to the Aek Udon dental clinic
I went to aek udon dental clinic to receive a root canal treatement last October.
After the first session which I paid 4.900 B, a part of the tooth broke.
Going back to the clinic, the dentist wanted to undergo treatement on another tooth. I asked her to repair the dammaged one. She did roughly fill it up, saying i twas her fault, since the totth was in such a bad condition, she should had set a temporary crown. But she did not, even that day. And she charged me 200 b for the filling.
Some time later, that tooth got broken to the roots.
I went back to the clinic, refused to start treatement on the other teeth and filed up a complain.
It took them more than 40 days to answer me. And they said that they cvould not do anything since I had this tooth removed in another clinic.
WHICH IS A LIE !!! this tooth is still in my mouth today, at least what is left of it.
I had to send them the X rays to prove them that this tooth was still there.
Finally they called me in again. I was « welcomed » by 5 people ( the dentist, the chief dentist, one assistant and 2 ladie working at the customer service office) Those persons told me the same story about having my tooth previously removed. I asked them to check. They refused !!! They finally offered me to refund me 2.000 B when I asked them to repair the damage which means put an implant. I know it since my father was a dentist and a professo rat the main french dental university. Ansd this was confoirmed by the dentists I have seen since. And that will cost me about 35.000 B
I asked to see the general manager, they refused arguing that this man did not speak english. So I said I would wait there until I could see him, they threatened me to call the security guards.
This is how a patient is treated in Aek Udon dental clinic after a medical mistake.
One thing I learnt though, is that, if you ever go through this kind of medical misbehaving, you only have 90 days to go to court. So, dont start to negociate with the clinic, just get a lawyer, send them to a court of law and then, and only then, you can talk with those people.





